Shipping & Returns
Shipping & Delivery
Processing for orders takes 2-3 business days for domestic and international orders. Shipping within the US usually takes 3-4 business days, and packages are shipped using USPS First Class. Once your hair donuts have left Bun Queen's facility you will receive an email from PayPal with your tracking number. International orders vary, but typically take 7-10 business days after the quoted processing time. Tracking numbers for international orders will not be given since they are only valid here in the US and once the package is turned over to customs it cannot be tracked.
Privacy & Security
Please be assured that we are using state of the art encryption technology to make sure personal information is safe and secure. We strive to make your experience with Bun Queen the best and easiest purchase you have ever made.
Returns & Replacements
We package every order by hand to ensure only the highest quality to our customers. If for any reason there is a manufacturing defect or the product was damaged during shipping, an exchange will be offered within 3 days of receipt. It is our policy not to sell items that have been returned, so we cannot accept returns due to personal hygiene safety. All sales are final. Once an order has been processed, it cannot be canceled.